Blog, Plumbing

Can I Trust a Plumbing Price Quote Over the Phone?


When your plumbing breaks down or you need to schedule a sewer camera inspection, you will most likely call many professional plumbing companies. Some of these businesses will provide a price quote over the phone, and that price can be one of your biggest deciding factors. Sometimes, plumbers will even go as far as to give you a quote for an exact price to repair your plumbing problem. However, these kinds of quotes are often rushed and inaccurate. It is important to know why you can’t trust a plumbing price quote over the phone, and how to find a trustworthy plumber.

Why some plumbers provide quotes over the phone

It may seem like getting a price quote over the phone is your best option when it comes to choosing a plumbing service company. However, many plumbers will use the opportunity of your first call to give you the cheapest price possible. This is done in order to sway you to choose their company. People like to get the cheapest price because it makes them feel as though they are getting the best deal for their money. Many also choose the lowest price to minimize loss, because they worry that the plumber may not actually fix the issue. Trusting a plumbing price quote will actually put you in a more uncertain situation, because most of the time, that quote does not reflect all costs.

Every plumbing system is different, so pricing shouldn’t be quick

Because every system is different, there is no way to tell what it will cost to fix your plumbing from one phone conversation. A reliable and trustworthy plumber will want to visit your property and see the system in order to diagnose the problem.

For example, a local plumber can tell you if a blockage is closer to your bathtub or further down in the system by inspecting the pipes. Removing a clog from deeper within the pipes will take more work, time, and money than removing one closer to a drain. If the plumber you choose does not inspect the plumbing pipes, they cannot tell where an issue stems from. This means that they cannot give you an accurate and trustworthy plumbing price quote over the phone.

Price quotes over the phone can’t tell you everything

This fact causes similar issues to not being able to diagnose the problem without seeing the system. Without knowing what the exact issue is, a plumber cannot know what tools and materials are needed to repair your plumbing. If you trust a price quote over the phone, you will most likely run into higher prices later due to added labor and materials. For some smaller jobs, like replacing a faucet or toilet, you may be able to get a base estimate. Remember that no matter what issue you are seeing, there may be hidden problems that must be repaired as well.

Some plumbers are not licensed

Some plumbers do not have the proper licenses to practice their trade, so they often charge less to get more work. Getting multiple prices for inspections and hourly rates is a good idea when you begin calling plumbing companies. However, you should beware of companies who do not have any credentials when making your initial calls. Even if they offer lower rates, they may not be skilled enough to fix your plumbing. If you trust a price quote from one of these companies and they make your plumbing worse, you have no way of holding them accountable. Chad Cole has a Responsible Master Plumber License (RM-40414), the highest license offered.

How to find a trustworthy plumber

Choosing a plumber for their price alone can make matters worse. It is important to know how to find a reliable plumber before you begin searching. You can start your search by asking people you know if they have any recommendations. You can also search online and look for reviews to know if a plumbing company is trustworthy.

Once you have narrowed down your list, you can start calling the plumbers to ask a few questions. First, you should check to see if they are licensed and insured. Next, see if they will provide you with a written estimate after doing an initial inspection. If you are offered a price quote over the phone, remember that you should not trust it to be the ultimate cost.

Get trustworthy services from Cole’s Plumbing

If you need emergency Plumber Services for your property, contact the professionals at Cole’s Plumbing. We use the most up to date and best technologies to diagnose and repair your gas lines and plumbing system. Our experts provide the best services for the best prices. Give us a call or send a text today at (972) 210-9033 or complete the Get an Estimate form for more information about how we can help you.

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